In the cases where your baggage has not been delivered to you, you must necessarily apply to the Turkish Airlines Lost and Found Office at the relevant airport or to the Lost and Found Office of the Ground Services company providing service. You can follow up the detailed information regarding baggage disruptions in the chapter below. Until your application is concluded, continue to keep your baggage tag and boarding pass.Īll information and documents that you will provide from the beginning due to baggage disruptions are processed within the scope of the Personal Data Protection Law, the details of which you may learn by clicking here. If you will not take such belongings out of your cabin baggage, please notify the cabin attendant about the situation.įor making an application and following up your older application regarding all baggage disruptions that you have encountered, please visit the webpage baggage disruption notification and tracking. Therefore, you should locate your important or fragile belongings (money, passport, medicine, computer, etc.) in a way that can be easily taken out of the cabin baggage. If there is no room left in the overhead cabinets, your cabin baggage can be taken to the hold baggage part.Including a paper with your name, telephone number and e-mail address in your baggage will help delivery of your baggage to you in the case that your baggage tag comes off.In the case that your baggage is opened due to security reasons, your baggage will have been prevented from getting damaged. In the case that the damaged area gets enlarged, the baggage might become unusable or your belongings inside it may get damaged. Avoid travelling with your baggage that was damaged in your previous travels.Do not include any valuable (money, jewellery, credit card etc.), critically important (medicine, keys, business papers, etc.), unique (hand writings, family souvenirs, art works, etc.) and fragile (electronic devices, glasses, glassware, musical instruments, etc.) items in your baggage that you will deliver at check-in.We would like to share certain tips that you can apply prior to travel in order to prevent from the baggage disruptions or avoiding them with minimum loss. Or forgetting your belongings on the plane after your flight, below you may access detailed information about the steps you should follow and the disruption processes. Receiving your baggage with missing belongings inside,.Receiving your baggage in damaged condition,.Not receiving your baggage at the end of the flight,.However, as can be in all sectors, some unwanted disruptions (weather conditions, technical disruptions, human mistakes, etc.) can occur in aviation as well. As Turkish Airlines, we take great care to ensure that your baggage reaches your destination safely, completely and without being exposed to any damage.

Luggage tag straps